Coaching is exciting and rewarding, but occasionally you may
experience difficulty with parents. Some parents may want their child
to play more; others may question your judgment as a coach. Whatever
the concern, the parent is generally just looking out for their child,
often times at your expense. Don't be discouraged. There are some
things you can do to open up communication and make dealing with
parents a positive aspect of your coaching duties. Have a parent
meeting before the first practice to discuss your plans and
expectations for the season. See the section, "Parent Orientation
Meeting" for tips on how to do this well. Encourage questions from
parents and let them know that you have given them a lot of thought to
the upcoming season.
Express appreciation for their interest and concern. This will make
them more open and at ease with you.
Always listen to their ideas and feelings. Remember, they are
interested and concerned because it is their children that are
involved. Encourage parental involvement. (If you have a preferred
time for them to voice those concerns, let them know at the Parent
Orientation Meeting).
Know what your objectives are and do what you believe to be of
value to the team, not to the parents. No coach can please
everyone. Know the club and game rules. Be prepared to abide by them
and explain them to the parents.
Handle any confrontation in a one-on-one and not in a crowd
situation. Try not to be defensive. Let the parent talk while you
listen. Often a parent will vent their frustration just by talking.
Listen to their viewpoint, and then thank them for it.
Resist unfair pressure. It is your responsibility as a coach to
make the final decision. This does not mean that you still can't
listen to the parents.
Don't discuss individual players with other parents. The grapevine
will hang you every time. Show the same respect for each player on the
team that you want the parents to show toward you.
Ask the parents not to criticize their children during games or
practices. Don't let players be humiliated, especially by their own
parents.
Don't blame the players for their parent's actions.
Be consistent! If you change a rule or philosophy during the
season, you may be in for trouble. At the very least, inform players
and parents of any changes as soon as possible.
Most importantly, be fair. If you treat all players equally and
with respect, you will gain their respect and that of their parents as
well.
Remember that you will be dealing with all types of children, and
with parents having different backgrounds and ideals. The challenge
for you as a coach is to address these differences in a positive
manner so that the season will be enjoyable for everyone involved.